Developing the problem-solving & process improvement capabilities of your workforce

“In the past, we’ve engaged Chris for several projects.  Initially, our focus was to utilize only his training services to help us get some visual mapping training for a few of our folks.  In the process of working through the training and subsequent discussions, we found that Chris’s combination of educational skills and extensive real world experience would be a great multiplier to give our project teams a huge advantage to help us quickly realize project improvements that would have taken us much longer had we not utilized Chris and his services.  Chris has a unique ability to coach and mentor a team to success rather than coming in, taking charge, solving the problem, and leaving without our team understanding the process.  Chris left us with a core group of trained employees that we could immediately put to use solving other problems in the organization as well as use to train other employees internally.  All in all, a great value for the time and money invested.”

David Bassett, Director, Corporate Operational Excellence, Hardinge, Inc.

“Chris is a true professional who applies a combination of real life experiences with an outstanding academic background to his teaching style. Chris has a wonderful rapport with people of all experiences levels and has the ability to tailor the curriculum according to skill level. His ability to connect with his students and his talent at teaching simple concepts, as well as more advanced topics, are both truly superior. Chris has excellent verbal communication skills, is extremely organized, reliable and computer savvy.”

Michael Lopez, VP of Operations, Advanced Motors & Drives, Inc.

“Chris’s interactive hands on approach to teaching allows for productive and efficient trainings. He provides quality lean trainings that give his clients the skills to maximize efficiency and continually improve services/operations well after the trainings are complete. Many departments within Foodlink’s operations were improved by decreasing waste and increasing output which is vital when we are stewards of others’ generosity and funding.”

Jeanette Batiste, Chief Operations Officer, Foodlink

“The feedback I received from the people who attended (the on-site lean training workshops) was phenomenal.  They learned a lot, and I am able to see the results of that training out in the plant today.  I will certainly be contacting Christopher for any future lean training needs that arise, and would highly recommend his services.”

Robyn Brookhart, Manufacturing Manager, Liberty Pumps

“On behalf of the management staff and our direct manufacturing personnel I would like to extend our thanks to Chris for his valuable instruction in lean training. Chris’s strengths are his knowledge of the lean process and his ability to keep everyone focused on this curriculum which gave us the necessary tools to implement process improvements. This in turn allows us to be competitive in both cost and quality which benefits both Metalade NY Inc. and our customers.  I would with pleasure and confidence recommend Chapman Lean Enterprise to anyone wanting to improve their operations.”

Anthony DelVecchio, Operations Manager, Metalade NY Inc.

“We had the opportunity to work with Chris in the role of both Lean Six Sigma training lecturer and field consultant. In both roles, Chris was exceptional. The success of his engagements with us is reflected by his diverse industry experience, practical approach in applying Lean Six Sigma and his steady leadership style. I would highly recommend his services.”

Russell Kalil, Director, Service Operations, Welch Allyn Inc. (2007)

“Mr. Chapman’s work has been published in a number of prestigious industry publications, including Industrial Engineer, the official publication of the Institute for Industrial Engineers, and Quality Progress, the peer reviewed publication of the American Society for Quality. He also co-directed an innovative RIT initiative designed to combine state energy efficiency certifications and lean training into one comprehensive program, in partnership with the New York State Pollution Prevention Institute.”

William J. Dube, Assistant Director of Research Relations, Rochester Institute of Technology


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