featured clients

"We thought hard about who we wanted to partner with to help us grow in our own commitment to and realization of diversity, equity and inclusion, within our organization and in a way that would let us provide greater help to our clients as well.  Chris and Valeria Chapman and their colleagues were our choice because they are both expert in DEISJ matters and also capable coaches of organizational excellence as a whole, understanding as we do that equity is an integrated output of a great operating system. They made a lasting impact with us through their teaching and side-by-side in the work supporting clients." 

"The feedback I received from the people who attended (on-site lean training workshops) was phhenomenal. They learned a lot, and I am able to see the results of that training out in the plant today. I will certainly be contacting Christopher for any future lean training needs that arise, and would highly recommend his services."

"Thank you Chris Chapman and Valeria Sinclair-Chapman from Chapman Lean Enterprise for your recent presentation to the management and Lean Community of Practice at Statistics Canada on the topic of "How to Use Lean Thinking to Create and Anti-Racist Organization." Your informative and inspiring presentation helped bring us together and initiate meaningful conversations on the difficult topic of racism in our organization. We are using this as a baseline to help propel us forward and make real and lasting change while being mindful of the DEI wastes that exist in our processes. I am looking forward to updating you as we aim to broaden our processes to become more inclusive. Thank you for helping us make a real difference as a result of your talent, time, and wisdom."

"We had the opportunity to work with Chris in the role of both Lean Six Sigma training lecturer and field consultant. In both roles, Chris was exceptional. The success of his engagements with us is reflected by his diverse industry experience, practical approach in applying Lean Six Sigma and his steady leadership style. I would highly recommend his services."

 "In July 2020, Chris and Valeria Chapman were guests on my “Lean Blog Interviews” podcast. They were everything I needed as a host, and as an individual — kind, patient, engaging, and informative. They helped me greatly in my attempt to reflect on connections between continuous improvement, DEI, and anti-racism concepts."

  "Chapman Lean Enterprise provided a very engaging and thoughtful session on Anti-Racism through Lean which drove conversation through the entire branch in addition to creating connections for many in their minds in systems they had always worked in. It left our colleagues better able to evaluate systems critically and changed the thinking of the entire team. This was the second time I had reached out to Chapman Lean Enterprise as they provided a similar session in a previous role, which was as enlightening and thought provoking. Thank you!"

  “Chris’ interactive hands-on approach to teaching allows for productive and efficient training. He

provides quality lean trainings that give his clients the skills to maximize efficiency and continually

improve services/operations well after the training is complete. Many departments within Foodlink’s

operations were improved by decreasing waste and increasing output which is vital when we are

stewards of others’ generosity and funding.”

 "Chris Chapman is an excellent presenter about a very important topic: Diversity, Equity, and Inclusion. We invited Chris to present a webinar for the Just-In-Time Cafe titled, "How to Use Lean Thinking To Create An Anti-Racist Organization. At times, this can be a sensitive and emotionally charged topic to discuss, but Chris' approach, style and demeanor helped the audience have productive discussions and insightful reflections on this topic. This ended up being one of our highest attended webinars! I'd highly recommend Chris as a speaker on this topic. He inspires others to view different perspectives, move the needle, and take action around Diversity, Eauity, and Inclusion."

  "Chris Chapman of Chapman Lean Enterprise, facilitated a productive, six-session lean training for our Project Management Office. We found the time with Chris to be a valuable way to increase our team's knowledge and confidence in applying lean tools and techniques to our work. We chose to partner with Chris on this training because of his effort to apply a diversity, equity, and inclusion lens to lean concepts. This approach led to meaningful discussion and ideas that will allow us to better center equity in our organizational process improvement efforts. We look forward to keeping in touch with Chris and continuing to learn form his work."

   “In the past, we’ve engaged Chris for several projects. Initially, our focus was to utilize only his training

services to help us get some visual mapping training for a few of our folks. In the process of working

through the training and subsequent discussions, we found that Chris’s combination of educational skills

and extensive real-world experience would be a great multiplier to give our project teams a huge

advantage to help us quickly realize project improvements that would have taken us much longer had

we not utilized Chris and his services. Chris has a unique ability to coach and mentor a team to success

rather than coming in, taking charge, solving the problem, and leaving without our team understanding

the process. Chris left us with a core group of trained employees that we could immediately put to use

solving other problems in the organization as well as use to train other employees internally. All in all, a

great value for the time and money invested.” 

   “Chris is a true professional who applies a combination of real-life experiences with an outstanding

academic background to his teaching style. Chris has a wonderful rapport with people of all experiences

levels and has the ability to tailor the curriculum according to skill level. His ability to connect with his

students and his talent at teaching simple concepts, as well as more advanced topics, are both truly

superior. Chris has excellent verbal communication skills, is extremely organized, reliable and computer

savvy.” 

    “On behalf of the management staff and our direct manufacturing personnel I would like to extend our

thanks to Chris for his valuable instruction in lean training. Chris’ strengths are his knowledge of the

lean process and his ability to keep everyone focused on this curriculum which gave us the necessary

tools to implement process improvements. This in turn allows us to be competitive in both cost and

quality which benefits both Metalade NY Inc. and our customers. I would with pleasure and confidence

recommend Chapman Lean Enterprise to anyone wanting to improve their operations.”